This Privacy Policy outlines how Coalesce Tech Solutions Pvt. Ltd. (“Ornasuite,” “we,” “us,” or “our”) collects, uses, discloses, transfers, protects, stores, and processes your information. It also explains your rights regarding your personal data and how you can manage your privacy preferences.
“Personal information” refers to any data related to an identified or identifiable natural person. This includes details such as a name, identification number, location data, online identifiers, or any factors that define a person’s physical, physiological, genetic, mental, economic, cultural, or social identity.
For the purposes of this Policy, “Customer” refers to an individual or entity that registers to use our Services.
By using our Services, you acknowledge and accept this Privacy Policy and our Terms of Use. If you do not agree, please refrain from using our Services.
Last updated: January 31, 2025
Privacy Commitment
At Coalesce Tech Solutions Pvt. Ltd., we are committed to protecting the privacy of individuals who interact with Ornasuite through our websites, mobile applications, products, and services (collectively, the “Services”).
By registering for or using our Services, you acknowledge and consent to the collection, transfer, processing, storage, disclosure, and other uses of your information as outlined in this Privacy Policy.
Types of Information We Process
Customer Information
This includes personal information related to individuals or entities that use our Services.
We collect this data to provide and manage our Services effectively.
Under the GDPR (where applicable), we act as the “data controller” for Customer Information, meaning we determine how and why this data is processed.
Consumer Information
Personal details of consumers who interact with our Customers (e.g., buyers of their products or services).
This may include email addresses, phone numbers, or other relevant details.
Employee Information
Personal data of employees of our Customers, including email addresses, phone numbers, and other identifying details.
Customer Responsibilities & Data Processing
Customers are solely responsible for
Establishing policies and ensuring compliance with applicable data privacy laws and regulations.
Informing individuals (such as employees or consumers) about how their personal information is collected and used.
We process personal information under the direction of our Customers and do not have a direct relationship with the individuals whose data we handle. If you are a Customer, you must have the legal right to provide personal data and, where necessary, notify individuals about its use.
If you are an individual interacting with a Customer (e.g., an employee or consumer of a retail store), the Customer is the data controller of your information. For any privacy-related inquiries or requests, please contact the respective Customer (e.g., the store owner or manager) directly.
